Privacy Policy
Last updated: 2 July 2026
Gigital Experts ("we", "us", "our") is a digital agency based in London, United Kingdom. This policy explains what personal data we collect when you use this website or get in touch with us, why we collect it, and what rights you have over it.
1. Who we are
Gigital Experts, London, United Kingdom. You can reach us at hello@gigitalexperts.online for any question about this policy or your data.
2. What we collect
We collect data in two ways:
- Information you give us. When you submit the contact form we collect your name, email address, the service you're enquiring about, and any project details you share.
- Information collected automatically. Standard technical data such as IP address, browser type, device type, and pages visited, typically gathered through analytics and hosting logs.
3. How we use it
- To respond to your enquiry and discuss a potential project.
- To operate, maintain, and improve this website.
- To understand how visitors use the site (via analytics), so we can make it faster and clearer.
- To meet our legal and accounting obligations.
4. Legal basis
Under UK GDPR, we process your data on the basis of: consent (when you voluntarily submit the contact form), legitimate interest (understanding site usage and keeping the website secure), and legal obligation (where we're required to keep records, e.g. for accounting).
5. Who we share it with
We don't sell your data. We may share it with trusted service providers who help us run this website and business — for example hosting providers, email delivery services, and analytics providers — solely for the purposes described above, and only to the extent needed.
6. Cookies
This site may use cookies or similar technologies for essential functionality and, where enabled, analytics. You can control cookies through your browser settings at any time. Where required by law, we'll ask for your consent before setting non-essential cookies.
7. How long we keep it
We keep enquiry data for as long as needed to respond to you and, if we start working together, for the duration of our relationship plus any period required by law (e.g. accounting records). We delete or anonymise data we no longer need.
8. Your rights
Under UK GDPR you have the right to: access the data we hold about you; ask us to correct or delete it; object to or restrict our processing; and request a copy in a portable format. To exercise any of these, email hello@gigitalexperts.online. If you're unhappy with how we've handled your data, you can also complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.
9. Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated "last updated" date.
10. Contact us
Questions about this policy or your data? Email hello@gigitalexperts.online or write to us in London, United Kingdom.